Why a BBB Accredited Broker is Best for Securing a First Time Home Loan Roger Odoardi One of the most important things a person can do when seeking a first-time home loan is to surround themselves with professionals who know the business in and out — no matter if it is a real estate agent, broker or underwriter. But in addition to employing the services of a professional who knows their job, it’s critical that the individual you choose to do business with comes from a reputable company with a track record of success and great customer service. One of the most trusted metrics when it comes to telling whether a business is customer friendly or not is the Better Business Bureau — a nonprofit organization focused on advancing marketplace trust. The organization itself was founded in 1912 and exactly 100 years later, in 2012, they fielded over 100 million consumer requests for information about the 4 million+ free business reviews compiled on their website BBB.org. Selecting a mortgage broker or real estate agent who adheres to the BBB standards of excellence should be on the top of your first-time homebuyer checklist. The home buying process can be stressful enough as it is, so having a broker or realtor who lacks in customer service skills can make the situation that much more difficult. And believe it or not, there are some companies out there who prey on unsuspecting customers by taking advantage of their lack of knowledge regarding the home buying process. As a result, the BBB recommends checking to see if a mortgage broker or lender is known for predatory lending tactics before making anything official. At Blue Water Mortgage, we pride ourselves on being an accredited BBB business since 2009. Our A+ rating means we have satisfied the eight principles included in the BBB Code of Business Practices and have maintained a presence as a trustworthy and reliable business to our customers. Brokers with the Blue Water Mortgage family have a proven track record of keeping cool heads when working with clients — especially first-time homebuyers. In addition to great customer service, we also offer our clients all of the latest mortgage news and home buying and selling tips. Contact us today to learn why we have one of the best reputations in the home buying business. Roger Odoardi Roger is an owner and licensed Loan Officer at Blue Water Mortgage. He graduated from the University of New Hampshire’s Whittemore School of Business and has been a leader in the mortgage industry for over 20 years. Roger has personally originated over 2500 residential loans and is considered to be in the top 1% of NH Loan Officers by leading national lender United Wholesale Mortgage.